How much is shipping to New Zealand from look fantastic?
Standard Delivery to New Zealand is charged at a flat rate of $13
How long will my look fantastic delivery take to arrive?
Your parcel will take between 3-5 days to arrive, you will receive a tracking number upon confirmation of the dispatch of your goods.
What should I do if there is a problem with my look fantastic order?
Although look fantastic take care to prevent any damage to your goods during transit it is possible that problems may arise.
look fantastic ask that you do not refuse delivery, instead accept the goods and contact them immediately. Refusal may actually result in a delay of the parcel being returned.
Do I have to cover the cost of my return to look fantastic?
Pbrand} are more than happy to refund postage costs to return an item where the return is required due to their error. For instance:
- If they sent you the wrong item
- If the item is damaged or faulty
- Where you are returning a substitute item which you do not want to keep
look fantastic will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, again we recommend using a delivery service that ensures you for the value of the goods.