When will my order ship?
Please allow 1-4 business days for your order to be processed. You’ll receive a shipment notification with a tracking number as soon as your package ships.
Where does max-bone ship?
Max-bone is proud to ship worldwide!
What are your shipping rates for international shipping?
max-bone standard shipping rate to Canada is $25. max-bone standard shipping rate anywhere outside the US or Canada is $35. max-bone heavy shipping rate to Canada is $45. max-bone heavy shipping rate anywhere outside the US or Canada is $65.
Does max-bone cover duties?
Max-bone does not cover taxes or duties for international shipping. The customer is responsible for any additional fees required upon delivery. More information on duty and tax requirements can be obtained by contacting your local customs office or tax agency.
What is your return policy?
max-bone accept returns on items within 14 days of receipt. Items must be unworn with all tags attached. Items that are damaged or soiled may not be accepted and may be returned to the customer.
What if my item breaks or becomes damaged?
If your item breaks or becomes damaged due to a defect, they are happy to replace it or offer store credit. If your item becomes damaged through normal use, they are unable to take this item back.