What is the payment method?
Messbebe accepts VISA, Mastercard, American Express, and PayPal.
What is the processing time?
* Messbebe process and ship orders from our 5 warehouses in different locations of United States Monday through Friday.
* Orders with standard shipping are usually fulfilled and shipped within 2-3 business days.
* You will be charged shipping fee at the time the order is placed. When your order ships, they will send a shipping confirmation email with tracking information.
What is the return policy?
If you cancel your booking at any time before the project is put into production, they guarantee you a full refund.
Within received the goods for 30 days. If your product is defective or does not work properly, please send them a damaged photo or short video, they will send you a replacement item (free of charge).
Please allow 3-7 business days for the refund processing.
Room 408A, Shangtang Commercial Building
Industrial Road, Longhua District, Shenzhen, Guangdong, China
PRC. China 518131
What is the refund policy?
Messbebe believe in their products and offer a 30-day trouble-free refund policy. If you are not satisfied with the purchase, please send the product back to them and they will refund your payment.
Their policy lasts for 30 days. If you have received the item for 30 days, they regret that they cannot refund or exchange the item.
To get a refund, your item must be unused and the conditions are the same as what you received. It must also be the original packaging.
You will be responsible for paying the shipping cost of the returned item. Shipping costs are not refundable. If you receive a refund, the shipping fee will be deducted from the refund.
Depending on where you live, the time you may exchange for the products you exchange may vary.
If you ship more than $40, you should consider using a trackable shipping service or purchasing transportation insurance. Messbebe do not guarantee that you will receive the goods you returned.
To complete the return, they need a receipt or proof of purchase.
Once they receive and check your return, they will send you an email notifying you that they have received your returned item. Messbebe will also notify you to approve or reject the refund.
If you are approved, they will process your refund and will automatically apply the credit card to your credit card or original payment method within a certain number of days.
What is the Overdue or lost refund?
If you haven’t received your refund yet, please re-check your bank account first.
Then contact your credit card company and it may take some time to officially issue a refund.
Next, contact your bank. It usually takes some processing time before the refund is released.