How do I cancel my order?
We’re sorry to hear you want to cancel. You can contact their Customer Service team through your account.
If not then select the order that you wish to cancel. You can choose to cancel individual items or the whole order. They’ll send you an email within an hour to let you know if the cancellation worked.
If it fails, this is because the order is getting ready to be sent. Items that are in stock are processed quickly so that they can aim to get products to their customers without delay.
See their Returns Policy to help you get the order back to them instead.
I have received a damaged item. What should I do?
They take pride in our products so they’re sorry to hear you’ve received your order damaged. Sometimes things can go wrong but don’t worry, as they can help. Please send them a message through your account.
Please don’t throw the item away, they may ask for pictures of the damage to ensure they take measures to prevent it from happening again.
As soon as they know what’s happened, they’ll send you an email with the outcome.
How can I pay for my order?
They offer a variety of online payment methods to ensure their customers can access the best sports clothing products with ease.
You can select your preferred payment method at checkout. As they take fraud very seriously, you will face validation and authorization by them and the card issuer.
When will I receive my refund?
Your refund should be returned to your account within 5 working days and they’ll send you an email to let you know it’s on its way!
If you don’t receive your refund and it’s been 10 working days since you received their email, then you’ll need to contact their Customer Service team through your account.
What is your returns policy?
Please refer to their returns policy page for more information.
If this doesn’t answer your question then their Customer Service team is on hand to help. You can contact them through your account.
What delivery options do you offer?
All their delivery options can be found on their Delivery Information page.