How long will my order take to arrive?
All orders are handmade to order and are processed in accordance with the shipping option chosen. If you selected the shipping option “WITHIN 5 BUSINESS DAYS”, this means we aim to get it to you within 5 business days.
How do I know that you have received my order?
Within a few minutes of placing your order, you should automatically receive a confirmation email from them that details your recent order. If you do not receive this, please be sure to check your Spam/Junk mail folders in case it has been delivered here in error.
How can I return my item?
If you are happy that you comply with the conditions outlined within this, please complete the Returns Request Form included in the webpage and submit it to them. They will then authorise the request and send further instructions on where to return the goods to.
How long does a refund take?
Please allow up to 10-15 working days for your refund to be processed. Once they issue your refund, your bank/payment provider may take up to 28 days to deposit funds to your account.