What payment methods do you accept?
Neewho accepts VISA, Mastercard, Discover Card, American Express, Apple Pay and PayPal.
Does Neewho ship Internationally?
Yes. Shipping option is available internationally.
When will I receive my order?
Neewho does free shipping for all their customers and typically the shipping takes 7-11 business days.
What is your return policy?
You may return most new, unopened items within 14 days of delivery for a full refund. They will also pay the return shipping costs if the return is a result of their error (you received an incorrect or defective item, etc.).
What is your refund policy?
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for them to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once they receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).