What forms of payment method do you accept?
Nili Lotan accepts Visa, Master Card, American Express, and PayPal.
Do you ship Internationally?
Yes. They ship Internationally.
When will my refund process?
Refunds will be processed in the original form of payment within 5 business days for the value of the returned products. Please note that it may take up to an additional 10 days for the refund to show up on your account statement depending on your credit issuer’s processing time. Unauthorized returns will be processed as online-only store credit.
Can I exchange the item?
They currently offer exchanges for the same item in a different size or color. If you would like to exchange an item, please specify the size or color you would like to exchange for in their portal.
What is your return policy?
Returned products must be in their original condition, unworn, with all tags attached. Upon receipt of returned goods, NiliLotan.com reserves the right to deny the return if the products do not meet policy requirements. NiliLotan.com accepts returns on domestic US web orders within 14 days from the delivery date. All NiliLotan.com returns must be returned by sending back directly to our warehouse. In-store returns are not accepted at our retail locations for NiliLotan.com orders.