How can I pay for my order?
Nobody’s Child accepts the following payment cards: Visa, Visa Debit, MasterCard, Solo, Maestro, Electron and American Express. They also accept PayPal payments.
Where’s my order now?
They will email you with a tracking number once your order has been dispatched. You can track your parcel by entering your order number.
What time will my parcel arrive?
Deliveries within the UK are made anytime between 7 am and 9 pm. For international deliveries, the delivery company in your country will contact you and let you know when your parcel will arrive.
How much does it cost to return an item?
Returns are free for UK customers and you will find your returns label in the ‘thank you’ envelope included with your parcel. They’re sorry, but they are unable to offer a free returns service to International customers. If you are not in the UK you will be responsible for paying the return postage yourself. Please address your parcel to:
Nobody’s Child (Returns)
Sabre House,1 Shaftesbury Road, London, N18 1SW, UK
How can I track my return status?
They will send you an email when they receive your return and another one once your refund has been made. Please note, it can take 3-5 working days for the payment to show on your account, depending on your card issuer.
Do you refund delivery charges?
They will refund the postage charge if you have canceled your contract with them in accordance with their terms of trade.
Do you offer a student discount?
Get 15% off for students. Discount is available to verified UNiDAYS members only. Student discount is not valid on sale items. Discount code must be entered in capitals at the checkout in order to redeem. Student discounts cannot be used in conjunction with any other offer. After this date, the standard student discount is 15%. Discount is only valid for students verified via UNiDAYS. Items Cannot be used against delivery charges.