What is the payment method?
OFRA Cosmetics accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does OFRA Cosmetics deliver?
OFRA Cosmetics delivers to Worldwide.
Can I change my order once it’s been placed?
Once an order has been placed, they are unable to make any changes to your order.
What if I receive a damgaed item?
If your item arrives damaged, please email [email protected]
with photos of the damaged item. They will send a replacement for the damaged item you received at no extra cost.
What is the OFRA Cosmetics return policy?
You can return your items for a prompt refund or exchange within 45 days of your delivery date. Sale, limited edition, or special items are final sale. Please mail your package in a prepaid, insured, and trackable method to the address below, ATTENTION: “Customer Service.” Include a note in your return package with your full name, order number, and whether you are looking to return or exchange the item. The original shipping and handling charges are not refundable.
When will I receive my refund?
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. It may take a few days for the refund to be reflected in your account.