What is the payment method?
Oracle Lighting accepts VISA, Mastercard, American Express, Discover and PayPal.
Where do you deliver?
Oracle Lighting delivers worldwide.
If I send my lights to you for a custom made kits and installation what is the turnaround time?
They can usually design and install a kit in 5-7 business days depending on how complex the ring design is. Please add an additional 10-12 business days for OEM or Gloss Black Paint.
What is the normal cost for a custom kit such as this?
Generally, for a 4 ring kit (2 rings per light) it is $199 and for a 2 ring kit (1 ring per light) it is $169. Professional installation is $199. Depending on the colour of Halos or LED product is chosen, prices could vary.
How do I return my products?
They design Oracle Lighting products to bring quality and performance to your automotive lifestyle. They feel the same way about customer service. If you feel the need to return or exchange an item based on the guidelines below, they will gladly make it happen.
Merchandise can be returned for a refund or exchange for any reason within 30 days from the day you receive your item. Merchandise returned within 30 days will be issued a store credit. All items must be unused, fully intact and in the original packaging to receive a refund or exchange. An RMA # must be requested by emailing them at [email protected] Please be sure to provide your original order number to avoid any delays in the RMA process. If your order was placed through an ORACLE vendor/distributor please contact them directly for an RMA#.
Your return will be processed within 5 business days of being received at their warehouse and refunds will be issued based on the original method of payment. You will receive an e-mail notification once your return is processed. Please allow 1-2 billing cycles for the refund credit to appear on your statement.