What is the payment method?
Orvis accepts American Express, Visa, MasterCard, Maestro, and PayPal. (They cannot accept Electron or Solo cards.) A bank cheque may also be used, provided it is made out for British pounds and payable at a British bank. Add £12 to any cheque drawn on a bank not based in the United Kingdom.
How do I cancel the order?
Contact their Customer Service department by live chat, email, or phone to cancel your order. Be sure to include your original order number and your exact name and address in your cancellation request.
How will I receive a refund for a cancelled order?
It is Orvis’ policy not to charge a customer until the merchandise ships. If you used a credit card and your order was cancelled, you should not have been charged. If you used a cheque or postal order, then you’ll receive a refund cheque in the mail. If you used a gift card, then a gift card will be re-issued and sent by mail.
How long will it take to receive an order?
In-stock items normally leave their warehouse within 24 hours of the time you place your order. Standard post methods will usually deliver an order within 5 to 7 business days. Use Next-Day Service for guaranteed delivery of your order on the next business day.
Which carriers does Orvis use?
Orvis uses Interlink, DHL/Omega, and Royal Mail for shipping. The type of service will be chosen for you.