Do you ship internationally?
Yes, Sam Edelman ships internationally.
How do I make an exchange?
Sam Edelman is unable to offer exchanges for SamEdelman.com orders. If you desire another style, size or colour, simply visit SamEdelman.com to place a new order for the item(s) you want, subject to availability. Special Note: When reordering the same style, if there is a difference in the price you originally paid, simply contact them after you have completed the new purchase. Please provide your new order number, so that we may issue a credit to you. *New purchase must be made within 30 days of original purchase.
Why was my order cancelled?
Sam Edelman routinely perform audit checks to verify order information in an effort to maintain high-security standards for the protection of our customers. This may be why your order was cancelled. It is also possible that your order may have been cancelled if they ran out of stock in an item. In both cases, an email confirmation will be sent with the specific cancellation reason for your order.
Am I going to be charged sales tax?
Sam Edelman charges tax on purchases shipped anywhere in the U.S.
Can I cancel my order?
Sam Edelman apologize, but they are unable to cancel or modify your order, as they are unable to edit orders once they begin to process.