What is the payment method?
SIKSILK accepts VISA, Mastercard, Maestro and PayPal.
Does SIKSILK ship Internationally?
SIKSILK ships Internationally.
How do I track it?
Once your order ships, they send you a despatched email with a tracking link for your order. You simply have to click on it to know the whereabouts of your parcel.
I’ve received a faulty item, what should I do?
Please, do not return the item! In the event you have received a defective item, please contact them immediately with the following information:
* Your order number (found on the original order confirmation)
* Which item is damaged
* A description
* Photographic evidence
Please do not return any damaged goods unless advised by a member of their support team, it may result in slower resolution time.
How long do I have to return an item?
SIKSILK want you to love everything about your new SIKSILK clothing. However, if you are not delighted with your purchases it’s not a problem. You have 30 days from receiving the order to return the items to them.
When will I receive my refund?
Usually, it doesn’t take long. Refunds generally take 3-10 working days to show up on your bank account from the day you receive a Refund Confirmation email from them. The speed entirely depends on your bank or payment provider: some banks are quicker than others.