What is the payment method?
Simple Truths accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
How do I know which file format to download?
Open eBook (.ePub) is the recommended choice for iPhone, iPod Touch, iPad, most Sony Readers, and Kobo e-readers.
If you have a Kindle, refer to this article: Amazon Kindle Help
Adobe Acrobat (.pdf) is the recommended choice for reading on your Macintosh, Windows PC, Windows Tablet, NOOK, and Android devices. You can download Adobe Reader here.
Their audiobooks are .mp3 files that download as a zip file.
Can I return an item received as a gift?
Yes, their products come with a satisfaction guarantee. If you receive a gift and wish to return or exchange it, you may do so within 30 days of receipt. Note: Gifted orders that are returned will be credited to the original payment method as used by the purchaser. They are unable to make any exceptions to this process.
What if my order is damaged or incorrect?
If your order is damaged during shipping or due to product defects, we will replace the item(s) at no cost to you.
What to know when this happens:
* Contact Simple Truths immediately(do not exceed the 30 day return period, even if we’ve committed the error)
* In all cases, they will ensure the correct product is entered into their system and shipped to you
* If applicable, they will discuss with you the return of the incorrect or damaged item(s)
What is the returns and exchanges policy?
If you are not satisfied with your purchase for any reason, please notify Simple Truths within 30 days of receipt. You may return items for a refund or exchange. To facilitate the process, complete a Return and Exchange Form and include it with your item(s). Package your items securely and ship it to their return address as stated on the form. Tracking and/or insurance is not required, however, they are not responsible for lost and/or damaged returns. Return shipping costs are not covered or compensated unless they committed an error with the order.