What payment methods do you accept?
Smarter Nutrition accept PayPal and most major credit cards.
Do you ship internationally?
Yes, Smarter Nutrition ship worldwide.
You can see all the available shipping destinations during the checkout process. There may be a limited number of locations to which they are unable to ship.
How do I track my package?
You should receive an email containing a tracking number as soon as your order has shipped. You can usually track your package using the provided tracking number on the UPS or USPS website.
Please note: the package status will no longer update once the package has departed the US and the tracking will become active again once it has reached the destination city. The tracking scan to some countries is intermittent due to a lack of consistency between local postal services. Please rest assured that your package is en route even when there doesn’t seem to be moving.
What shipping carrier do you use?
Smarter Nutrition use a hybrid system from UPS called UPS Mail Innovations.
How long does it take before an order is shipped?
Orders typically leave their warehouse within 24-48 hours after your order is received and completed. Smarter Nutrition do not process orders or ship on weekends or holidays.
What is your return policy?
Their products come with a 60-day satisfaction guarantee. Simply return any unused portions to them within 60 days of receiving your order and receive a full refund.
How long does it take to receive my refund?
Please allow 7 to 10 days for our Returns Department to process your return and document it. Once processed through our warehouse facility they will issue a full refund, which will post to your original method of payment within 3-5 business days.