What payment methods do you accept?
Socks Smile accepts VISA, Mastercard, Maestro, Apple Pay, and PayPal.
Can I upload a dog picture to a couples pair of socks?
Yes, you can upload whatever images you like to whichever designs you like and they will cut out whichever face you have uploaded and applied them to your chosen sock design.
How long is delivery?
Socks Smile usually get your socks turned around within 2 working days.
Can I exchange the item?
Socks Smile only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at [email protected]
and send your item to Socks Smile 95 Moseley Street Birmingham GB B12 0RT within 14 days from receiving the goods.
What is your return policy?
You can return your product, you should mail your product to Socks Smile 95 Moseley Street Birmingham GB B12 0RT. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
When will I receive my refund?
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.