What is the payment method?
Spectrum Boutique accepts all the major of Credit Card.
How do I clean my toys?
Refer to their materials page for all you need to know about cleaning and care.
Will my package/billing statement say spectrum on it?
All billing and shipping are 100% discreet, guaranteed. All orders arrive in a plain white box with no logos or indicators that you ordered from a sex toy store. On your credit card statement, you will see SB LLC. That’s them.
Is this toy waterproof?
Product packaging is often misleading. Many products that are not waterproof boast waterproof capabilities. If you aren’t sure whether a toy is waterproof or not, go to the product page, and click on the “specs” tab. If the toy is listed as “splash-proof”, this means the toy is shower-friendly, but should not be submerged. If the toy is listed as “waterproof”, then the toy is, in fact, waterproof and can be submerged. If a toy plugs into a wall outlet, do not use the toy near water and spot-clean the toy while unplugged. Spectrum Boutique is not liable for any injury resulting from the misuse of a toy.
What if my item is back-ordered?
A back-ordered item is an item that is out of stock but will be restocked shortly. Buying something on backorder means that you will receive your item with a slight delay. For an ETA of when a back-ordered item will be restocked, email them.
What is the return policy?
Spectrum Boutique want to thank you for choosing Spectrum Boutique and hope that they have done everything possible to help you make the right purchase. For health and safety reasons, they do not accept returns or exchanges, and all sales are final. This includes all products, even if they are still in sealed packaging and have never been touched. Since they cannot accept returns of any kind, they recommend that you do your research before you buy and if you have questions they are always here to answer them. Email them anytime at [email protected]
, they are happy to help.