What payment method do you accept?
Spektrum Glasses accepts American Express, PayPal, and Visa.
How long does the warranty last?
Spektrum Glasses warranty lasts for 365 days after the date you receive the product.
What will Spektrum do if my glasses break?
If you experience an issue with one of their products or if it breaks through normal use, they will send you a replacement unit of the same model provided the item was purchased within the last 365 days. If the same model is no longer available, they will send an equivalent model of your choice.
How can I cancel the order?
If you would like to cancel an order, please immediately send them an email at [email protected]
What is your return policy?
If you are unsatisfied, they offer a full refund for up to 90 days minus the initial shipping cost. (They will cover the cost of the return shipment.) Spektrum Glasses do ask that you take a couple of weeks to give their product a fair chance, but if you are still not satisfied, send us an email at [email protected]
Please note: prescription glasses are not eligible for our 90-day return policy.
Each product comes with a 1-year warranty. Please be aware that after contacting them for a return/warranty, it may take up to 7 days for them to arrange a return shipment to Spektrum. Once it’s received, they will process the refund within another 7 days.