What is the payment method?
Stighlorgan accepts VISA, Mastercard, American Express, Maestro, Apple Pay, Stripe, and PayPal.
Where do you deliver?
Stighlorgan delivers worldwide.
What is the sale tax policy?
All prices on their site are inclusive of European Union sales tax (VAT) at the prevailing rate.
What is the return policy?
You may return your Stighlorgan purchase within 30 days from receipt for a full refund in the value of the product.
If the return falls outside of this period, or the item is worn, damaged or not in its original packaging, Stighlorgan cannot accept the returned item(s) and cannot offer a refund.
Please contact them at [email protected] before making a return and request a returns form. You must do so within 14 days of receiving the goods and clearly state the order number and reason for return.
Whilst in possession of items which are to be returned you have an obligation to take reasonable care of them. In order for a return to be accepted items must be returned in their original condition; they must be unused, in the original packaging, and with original product tags and swing ticket still attached.
What is the refunds and exchanges policy?
Returned items can be exchanged or refunded. This does not include original delivery costs and you are responsible for the cost of returning an item to them. Your refund will be processed as soon as the product you have returned is inspected by their quality assurance team and it is confirmed that it fits within their returns policy. This quality check can take up to 3 days, although generally it will be done the same day the item arrives with them.
Once the return has been approved, it takes 1-2 days for the refund to be made by Stighlorgan to your payment services provider (for example your credit card supplier). Please note that the time taken for a payment services provider to provide you with your refund can vary depending upon the provider.
They recommend that returns are sent with a tracked service. They also advise you ensure the items are well packaged as you are responsible for the returns arriving in line with their returns policy.
Please enclose your returns form with the item and return to:
1 Stoke Newington Road,