What is the payment method?
SuperHeroStuff accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does SuperHeroStuff ship ?
SuperHeroStuff ship internationally to most major countries.
What If I ordered the wrong item, wrong size, or simply changed my mind?
SuperHeroStuff will exchange your item or refund your purchase, provided the returned item(s) are received back in their original packaging, in “as-new” condition, and do not appear washed, worn, or stained. You will be responsible for shipping the item(s) back to them. When you exchange an item, they will charge a small fee to ship the replacement, as well as any price difference. When you return an item outright, you will be issued a refund to your original payment method for the price paid, or an email gift certificate if preferred. They do not refund shipping costs.
If I received the wrong product, or defective or damaged?
They will send a replacement or refund your purchase, provided the returned item(s) are received back in their original packaging and condition. If the reason is due to our error, you will not be responsible for return shipping costs. For exchanges, you will not be charged to ship the new item(s); for straight returns, they will credit you for the original shipping cost.
What is the return policy?
You may return a product for refund, store credit, or exchange within 30 days of the order shipment date provided to you by email. SuperHeroStuff do not charge any restocking fees. They guarantee every shipment they send out and they want you to be satisfied. Please reference their customer service Help Desk or call 201-984-4376 if there is a problem. For health safety reasons, underwear, swimwear and body jewellery cannot be returned.