What is the payment method?
Sweaty Betty accepts VISA, Mastercard, American Express, Delta/Connect or Maestro, PayPal, Apple Pay and Klarna.
Where do you deliver?
Sweaty Betty delivers worldwide.
What delivery method do you use?
Sweaty Betty use Hermes for their UK Standard Delivery and DPD for their UK Next Day Delivery and Royal Mail for international deliveries.
Can I exchange an item?
Sweaty Betty are very happy to offer free shipping and apply original discounts to replacement orders. See full details on replacement orders.
What is the return address?
The return address is:
Sweaty Betty Returns c/o Torque
California Drive
Castleford
WF10 5QH
UK
However, feel free to return items to your local shop (excluding concessions in department stores) if that’s easier.
How will I know you have refunded me?
Once their warehouse has received your returned items they will credit the card used to pay for the order and send you a confirmation email. Please allow at least 2-3 working days for the refund to appear in your account. Please note that depending on your bank this may take up to 10 days.