What is Teavivre payment method?
Teavivre accepts VISA, Mastercard, American Express, Discover Card, JCB and PayPal.
Where does Teavivre ship?
Teavivre ships within selected countries provided during checkout.
When will my order be shipped?
After they receive your confirmed order, they will typically get it sent off to their shipping department within 20 minutes, and then have it packed and shipped within 48 hours.
How do I check the status of my order?
Just sign in to Teavivre account and look for the order – and its status – on the “My Orders” page. They keep the status automatically updated as soon as they know when it changes, so it will always have their most up to date information. They also will send you an email letting you know when the status changes.
Can I cancel my order?
If you change your mind after you made the order, you can ask for a full refund anytime before the product is delivered.
What is Teavivre return policy?
They really want you to be completely satisfied with both their products and their service to you. They only sell teas that they themselves drink and so are confident that you will like whatever you buy from them. However, if you are not completely satisfied with anything that you’ve bought with them, you can return it to them within 15 days. Once they have received the returned item, they will either give you a refund or exchange it for another item at your request.
I received something that was damaged. What should I do?
They do their utmost best to ensure that you will receive anything you buy from them in perfect condition. If there’s any damage during shipping, you can ask for a refund or replacement.