What is the payment method?
The Jacket Maker accepts Visa, Master Card, Visa Electron, American Express, and PayPal.
Can I return the jacket if I don’t like it or if it does not fit me perfectly?
They want to ensure satisfactory customer experience that’s why their return policy is set for 30 days of delivery. You can return or exchange Regular Orders within 30 days of delivery for a full refund or exchange. Personalized or other customized products may not be returned for refund or exchange under any circumstances.
Does Free Shipping applies to all countries?
Yes, Free Shipping applies to all countries where they ship. This includes all countries except Russia, Brazil, Isreal, and OFAC and Sanctioned Countries.
I received a custom order. Can I return and get a refund?
They do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, accessories are as per your choice and they are not likely to sell it to anyone else.