What are The Joy of Socks payment methods?
Being a strictly online merchant, they accept the following credit cards: VISA, Mastercard, American Express, and Discover Card. Customers can also make transaction payments through PayPal if they prefer. International customers must pay with PayPal.
Where does The Joy of Socks ship?
The Joy of Socks ships to the countries that are available during the checkout process.
When do I get my socks?
That really depends on where you are and which shipping option you choose. Your order will generally leave their warehouse in 1-2 business days. How long it takes to get to you after that is determined by your choice of shipping method.
What if I’m not in the United States?
That’s okay! they also ship to Canada, the UK, Ireland, Australia, and New Zealand. International customers must pay via Paypal. There are duties, customs, and taxes to consider, but they lay out all the details on their Shipping page for your easy reference.
My socks showed up damaged. Can I send them back?
Yikes! That is the last thing they want. They just ask that you contact them so they can find out what happened. From there, they’ll work out the details with you directly, to make sure there are no more unwelcome surprises.
I need to return my socks. Now what?
The returned items must come back to them in their original packaging, unopened, within 30 days of delivery. Clearance items are final sales and will not be refunded if returned.