How do I pick-up my order?
As Toy Universe are an online-only store, their products are only available for shipment. Express shipping is available to metropolitan areas in Australia and where available in regional areas if you are in a hurry.
Can I cancel or change my order once I’ve paid?
Orders cannot be cancelled once placed, in order to offer their customers fast and reliable service. Orders are processed immediately once they are received. As changes are not possible once your order is placed, ensure you check your address and order details are entered correctly.
How much is shipping with Toy Universe?
Toy Universe offer $9.95 flat rate throughout AUSTRALIA
What is Toy Universe’s return policy?
Toy Universe want you to be 100% happy with the products you buy from them. Therefore, they are happy to provide a store credit with any products for any reason as long as they are unopened in the original packaging.