What is the payment method?
Yoursuper.com accepts VISA, Mastercard, American Express and PayPal.
Do you ship Worldwide?
Yes, Yoursuper.com ships Worldwide.
What do I do If my address is wrong or incomplete?
If your package is returned to them due to an incorrect or incomplete address, click here to submit a request to our Support Team. They are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect, but we will do what they can to help.
What is the returns policy for the super membership?
When you sign up for the Your Super Membership, we offer a 30-day satisfaction guarantee on your first subscription shipment. The Yoursuper.com goal is to help you feel healthier and happier, so they will do their best to help you find the recipes/routine that works best for you to make the most out of your mixes. Simply click to submit a request to their Support Team and they will see how they can help, or send you the most up to date returns information.
For subsequent orders, Yoursuper.com cannot accept returns. However, Membership is super flexible! You can update your subscription by going to your account - under “Manage Subscriptions” you can add/swap products, edit the next shipment date or skip the upcoming order.
What is your return policy?
Yoursuper.com offer a 30-day satisfaction guarantee. If you are unhappy with your mixes during that time get in touch with them and Yoursuper.com will see how they can help you get the most out of your products. If you still aren’t satisfied after 30 days, click here to submit a request to their Support Team and they happily send you the most up to date returns information and organise a refund. Please note, Yoursuper.com cannot accept returns of nearly empty cans.
How does the subscription/membership work?
82% of Yoursuper.com customers choose to become a member and let their superfoods come to them. Subscribe and guarantee an extra 15% discount price forever. Simply select the subscription option as you add the product to your cart and complete the checkout. You will receive a reminder that the subscription is about to renew after 27 days, and it will automatically renew every 30 days. You can cancel the subscription any time after 30 days (3 orders) by contacting them.
What do I do if my product was damaged?
If you receive a package with a product that has been damaged during shipping, please contact them within one week after receiving your package.