What are the payment methods for Zazzle?
Zazzle accept payments through all major Credit/Debit Cards and PayPal.
What is the return policy?
They promise 100% satisfaction, You may return any embroidered product for a replacement or refund within 30 days of receipt.
Who covers the return shipping cost?
Zazzle will arrange returns in cases where items have arrived in damaged condition or are confirmed by a Zazzle representative to be defective. In these cases, the customer should contact Zazzle Support before placing a package back in transit.
What is Product Customization?
When a product is posted for sale, the Designer has the option to allow buyers to customize the product or not. This parameter must be set at the time of posting and cannot be changed afterwards. Leaving the product open to customization will allow customers to change the design content of the item for their own purchase.
What Royalty Rate Do You Recommend I Use?
It depends on you how you value your work, and what you feel customers want to pay. Generally, they recommend royalties between 10% and 15% with an average of around 12%. The standard prices for most Zazzle products are set so that with royalties up to 15%, the prices will still be within what customers expect to pay. At the higher royalty rates, the retail comparable would be for high-end art and designs.