What is the Cashmere Boutique payment method?
Cashmere Boutique accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where does Cashmere Boutique ship?
Cashmere Boutique ships to selected countries provided during checkout.
What are the shipping options for international orders?
Please note that Custom Duty and other taxes may be payable by international customers in their country. Customers are advised to check with their local customs department before placing an order.
* First Class Mail International (US Postal Service) - Delivery in 10 to 15 Business Days (Tracking and Insurance Not Available. Cashmere Boutique is not responsible for lost international packages sent by this method).
* Priority International Service - Delivery in 3 to 5 Business Days (Tracking is Available; Custom Clearance charges may be charged by FedEx or UPS, in addition to duties and taxes charged by the customs department of the destination country).
What is your return policy?
Customers may return an item for a refund within 15 days of receipt. To qualify for a return, items must be unused and returned in their original packaging. Shipping charges are non-refundable. There are no re-stocking fees. Refunds are processed within 15 days of receiving the item back at their warehouse. Please also ensure your return package. Refunds will be issued to the same payment method used for the original purchase. To make an exchange, please return your original item for a refund and place a new order for the required item.
How to make to return?
To make a return, please follow the instructions below:
* Find your order number on the packing list
* In the blue box below, enter the order number and zip code associated with that order number
* Click on “Find Order”
* On the next page, confirm Shipping Address details are correct
* Change the email address if you would like to receive the Return Authorization to a different email
* Select the items you want to return by checking the boxes on the left side
* Change the quantity of the selected items to the desired return amount
* Click on the “Generate Return” button
* You will then receive an email with detailed instructions on how to make your return.
