UrbanSales Coupons April 2025

If you’re looking for a discount on your online purchase at UrbanSales then you’ve come to the right place. All you have to do is follow the steps below to save money on your next desk, sofa or piece of outdoor furniture. There is always a sale or discount available at UrbanSales to be redeemed, and it is our job here at Love Coupons to provide you with these amazing discount codes.

Step 1: Choose a coupon code from the ones listed above

Choose the coupon code from above that you’d like to redeem and it will reveal itself. For example, if you’re looking for 10% off orders at UrbanSales then find the coupon above, and click on "Get Coupon" to reveal the code.

Step 2: Copy your coupon code

Simply copy the code that is presented to you. You need this code in order to inform UrbanSales to remove part of the cost of your total order.

Step 3: Click on 'Go to the UrbanSales site'

After you click, you will be directed to UrbanSales.

Step 4: Start Shopping!

Find the desk, sofa or piece of outdoor furniture you’d like to purchase at UrbanSales and add them to your cart.

Step 5: Make your purchase!

When you are ready to buy your items, go to Cart in the top right-hand corner. You can now start to make your purchase by clicking on 'CHECKOUT'. You will need to either sign in or create an account.

Step 6: Enter the code at the UrbanSales checkout

Now that you have the code copied, simply paste it into the “Enter Your Coupon Here” label at the checkout. Check out the image provided below for an example in case you have any difficulty. If you’re on a computer or laptop, then you will usually find the coupon code box to the left of the checkout page.

However, if you’re on a mobile then it is just as easy to find the coupon code box you need. It is present on the checkout form.

Step 7: Enjoy!

Your discount will be applied and items will arrive in the post in just a few days, happy shopping!

Always note: There are terms and conditions associated with certain codes which you must comply with (like applying a code after meeting a maximum amount of money spent) and you cannot apply a code after submitting your order.

Why is my UrbanSales coupon code not working?

There are several reasons why your UrbanSales code might not be working:

• The UrbanSales code you are using might have expired.
• You might be applying the UrbanSales code to certain items that do not accept discount codes, like sale items.
• You have already used this same code when shopping before at UrbanSales.
• You have not spent the minimum amount of money. Sometimes in order to apply a UrbanSales code, you have to spend a certain amount of money, and that might be the case why the code is not working.
• You have taken the UrbanSales code from an international deals site, which probably doesn't apply to UrbanSales.

• Visa
• Mastercard
• PayPal
• Zip
• Afterpay
• Bank Transfer

Afterpay

Yes, it does. Afterpay is a payment platform that allows you to pay for your purchases in four equal instalments, due every 2 weeks. The good news is that all payments are interest-free and you will receive your order straight away.

For additional information please view the Afterpay terms.

To use Afterpay:

• Simply select Afterpay as your payment method during checkout. You will be redirected to the Afterpay website to process your order.
• Register or log in to Afterpay to confirm your order.
• You will be redirected to the UrbanSales website to receive your order confirmation.

Yes, UrbanSales offer Zip- the ‘buy now, pay later, no extra cost’ option which allows you to pay in 4 instalments and it’s interest-free!

To use Zip:

• Choose Zip at the checkout to create your account with Zip
• You just need to pay 25% of your order, but you’ll get your purchases straight away.
• Pay the remainder over 3 fortnightly instalments.
• That’s it! You’re all done and your items will be on their way!

Here are some great tips & tricks for extra savings at UrbanSales:

• Use Afterpay and Zip so you can buy now and pay later.
• Always check Love Coupons for the latest money-saving discount codes and deals at UrbanSales before you finish your purchase.
• Be sure to check out any sale, offers or discount sections on the UrbanSales website to find any promotions or discount offers.
• Join the UrbanSales newsletter to get the best offers, money-saving promotions and exclusive deals sent straight to your inbox.
• Follow UrbanSales on social media to stay updated with any new arrivals or offers.

• Wide choice of products
• Buy now and pay later
• Sales
• Flat fee shipping
• Easy returns

Write a review on your purchased product from UrbanSales and you will be entered into their monthly draw and you can stand a change to win a $200 gift voucher. They give one gift voucher every month to the person who writes the most helpful review to help other shoppers, shop with confidence. Visit their review & win page to find out more about how you can enter.

Check out UrbanSales safety tips video to help you have a safer home and keep your family safe at all times. You can learn about what you can do to ensure that there are no injuries and sleep well knowing that your home is safe and more importantly your family.

UrbanSales loves to meet their customers and therefore have their very own showroom set up where you can view their products as well as speak to their friendly team.

Showroom Address:

Building A, 32 Patiki Road, Avondale, Auckland.

Showroom Opening Hours:

Monday to Saturday: 9:45am - 5:15pm, Sunday: 10am - 5pm

Pick-up Hours:

UrbanSales showroom and warehouse in the same building. If the products are in stock, you can directly pick up from their showroom, they accept Eftpos/Credit Card/ Cash on pickup. Normal Pickups are available from Monday to Saturday 10:00-5:00pm.

Shipping Policy

• UrbanSalesship to New Zealand nationwide. Your order is important to UrbanSales, which is why they want to make sure that your products arrive on time and in excellent condition.
• For Great Barrier Island customers, your order is accepted via email only, please email info@urbansales.co.nz for more enquiries.

In-stock items

• Usually processed and dispatched from UrbanSales’s warehouse within 2~4 working days.

• If the items you have selected are currently not in stock UrbanSales will give you an expected shipping time at checkout or by a follow-up email.

• In order for UrbanSales’s customers to get the goods at the earliest time possible, the items you order may be filled from several locations and so items may arrive separately. You will not incur additional shipping charges (applicable for non-rural address orders only) under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged.

• UrbanSales has partnered with third-party courier companies in New Zealand to deliver all goods via Track and Trace. Items will normally be delivered during working hours only.
• The delivery timeframes are usually 1-2 working days to Auckland, 2-3 working days to North Island, 3-5 working days to South Island. However, it can take up to 8 working days for rural or out of the way areas.

• When your order has been processed and shipped, you will receive an email notification from UrbanSales which will include the shipping details and the tracking number. Once your order has shipped from UrbanSales’s warehouse, please directly contact the courier company with any inquiries about the status of your package.
• UrbanSales use a third party courier company to ship orders. If you have any questions regarding the status of your shipment, UrbanSales will try their best to help you contact the courier company. However, UrbanSales have no control over the courier companies' delivery timeframe or outcome. Therefore, the fastest and the best way is for you to directly contact the courier company with any inquiries about the status of your package.
• UrbanSalesuse these courier companies to ship orders around NZ:
• PBT: 0800 367 728 https://pbt.nz/
• Fliway: 0800 354 929 http://www.fliway.com/
• Castle Parcel: 0800 404 303 https://www.castleparcels.co.nz/
• Courier Post: 0800 268 743 https://www.courierpost.co.nz/
• Parcelport: 09 280 6213 https://parcelport.co.nz/
• Toll: 0800 865 569 https://www.tollgroup.com/network/new-zealand For any further requests, please email UrbanSales’s customer service team at customercare@urbansales.co.nz

• UrbanSales can change the delivery address if the order has not been shipped.
• Once an order has been shipped, UrbanSales is unable to redirect the package to a different address and it is the customer's responsibility to coordinate with the courier company.

• If there are Shipping Delays, it may take an additional 7-10 business days for delivery.
• Please note: Shipping delays are completely out of UrbanSales’s control, and UrbanSales is not responsible for the delay that is occurred by the NZ courier company.
• Normally all packages require a signature for delivery unless permission or instruction is given by the customer to leave the goods without a signature. In the case that packages are left at your front door by the postal courier if no one is home to receive it. UrbanSales has no control over what happens to your package once the courier delivers it. UrbanSales do not replace or refund orders that are scanned "delivered" by the courier companies.
• UrbanSales are not responsible for lost or stolen packages or packages delayed in transit.

• Original shipping fees are non-refundable. Shipping fees cover the services provided by the carrier and will not be refunded if an item is returned for any reason.

• Any large, unusually-shaped, package over 1500mm, volume over 0.125m3 or heavy parcels over 25kg items within New Zealand might attract an oversize surcharge.

• “Delivery Point” means an outside area of the Premises, such as the Customer’s front door, or any particular outside area specified by the Customer on a particular Product order form. If the Premises are a multi-level building, the Delivery Point shall be located on the ground floor of such building. For customers who live rural, the delivery point may not be the residence stated.Deliveries will be made to the Delivery Point. If the courier brings the Products inside the Premises, beyond the Delivery Point, at the request of the Customer, the Customer needs to pay the additional fee.

• UrbanSales are not able to ship any products/goods referred to as “highly fragile products”, such as mirrors and glass tops, on our website or in marketing materials. You can choose to pick up the products/goods or arrange for your own trusted courier to pick up the item(s) from UrbanSales’s Auckland warehouse. Any “highly fragile products” that are authorised by you to be shipped by UrbanSales will be at your customer’s risk and UrbanSales make all damage claims and warranties void. UrbanSales are not liable to pay any compensation to you for any loss or damage, or any delay in delivery of, those products/ goods referred to as “highly fragile products”.

If you need to organise a return to UrbanSales, use the guide below

Warranty & Returns

• UrbanSalesoffer a 7-Day right of exchange or refund on all products, minus shipping costs.
• All products purchased are covered by a 12-month warranty against manufacturer defects.
• Warranty does not include the replacement of an item due to normal wear and tear.

• Please contact UrbanSales for information on how to send an item back to them. All items sent for return must be authorised by UrbanSales’s team. UrbanSales reserve the right to not accept any unauthorised returns.
• All returns must be accompanied by a 'Return Form’, which will be emailed to you.
• For all exchanges or refunds within 7 days, the goods must be returned in their original packaging materials, cartons and boxes unless specifically advised, and they must be complete with all parts and accessories, in a resaleable and brand new condition, and in their original layout.
• Goods that have been assembled, used, altered or not in the original packaging will not be accepted for full refund, under this circumstance, a 20% restocking fee will be applied and this will be deducted from your refund.
• For hygiene reasons, UrbanSalesdo not accept return, exchange or refund Quilts/Duvets, Pillows, Mattress Protectors, Pet Beds or Mattresses for change of mind. Please ensure you select these products carefully before purchase.
• For goods to be accepted for a full refund, they must be returned in the original packaging and both the goods and packaging must be in resellable condition.
• Unless goods are returned due to an incorrect description or they are faulty or defective on arrival, or damaged in transit (within 7 days of delivery), goods must be returned at the buyer's expense using a registered post.
• All returned parcels must be sent via registered track and trace post as UrbanSales cannot be responsible for items which are lost or damaged in the mail on the way back to UrbanSales.

• For all standard, non-customised orders, your order can be cancelled at no cost to you if cancelled prior to shipping.
• Once your order has shipped a cancelled order will be subject to the same conditions as a returned order. You will incur all freight costs and a restocking fee of 20%. This will be deducted from your refund.
• For full-customised orders, such as customised kitchens, wardrobes, or fit-outs, the orders cannot be cancelled and are not refundable if the purchase order has been processed with UrbanSales’s suppliers.

• Please check the package to ensure that your items inside are okay before signing for the delivery. Please do not accept the package if there are any signs of damage to the packaging which can be an indication of damage within. The courier company will return the package to UrbanSales
• If anything does happen to arrive damaged please let UrbanSales know by email within 12 hours of receipt so that they can register your claim.
• If the product arrives damaged, please fill in the “Damage Form” which will be emailed to you. UrbanSales’s customer care support will be following up with you as soon as possible.
• Situations where UrbanSales can’t accept claims for damage or loss:
• If you have signed for the packaged and not noted the damage with the courier
• If you authorised for the package to be delivered without signature, or unattended delivery
• Claims lodged later than 12 hours after receiving your package(s).

Furniture shoppers who search for a UrbanSales coupon code also find great homeware savings at these stores:

• NNE Furniture – Like UrbanSales,NNE Furniture offers you a selection of glamourous yet affordable furniture and accessories which ensure both quality and comfort.
• Kogan – A leader when it comes to furniture for your office, living room, dining room and much more, similar to UrbanSales.
• Mary Maxim – Ideal if you want to add a touch of sophistication to your home furniture, just like UrbanSales.

If you need to get in touch with UrbanSales about an order, an inquiry, or anything else, there are a number of ways you can do this.

Send an email

You can send an email at info@urbansales.co.nz for general enquiries or customercare@urbansales.co.nz for after-sales service, and they will be happy to help.

Phone

Give UrbanSales a call at 09-570 9687, and they will be more than happy to help.

Address

Or you can visit UrbanSales at their address here at

Showroom and Warehouse Address: Urban Sales, Building A, 32 Patiki Road, Avondale, Auckland 1026.

UrbanSales is an online retailer that is open 24/7

Opening Hours for UrbanSales’s Showroom and Warehouse: Monday to Saturday, 9:45am – 5:15 pm and Sunday: 10am - 5pm.

What makes UrbanSales stands above other similar online retailers is their brilliant customer service. They put their customers as a top priority. Their team responds as quickly as possible and through various platforms like Facebook, Twitter and Email. Whatever your inquiry is, UrbanSales is always there to help you!