How can I have my order left at my premises?
Whilst in the secure checkout in the delivery method section, you can select the option “Parcel to be left at the premises if no one is available to accept it”. Australia Post will leave the parcel out of street view and out of the weather. If these conditions cannot be met, your order will be carded to the closest local Australia Post outlet.
How can I pay for my order?
Chemist Warehouse Online accepts PayPal, AliPay, Visa or MasterCard, Visa Checkout, AfterPay, WeChat and BPAY
How can I process my BPay payment and how long does it take?
BPay payments are to be made via internet or phone banking where you select the option ‘pay a bill’ and use the provided Biller code and Reference code. Their payments take approximately 24-48 business hours to be received.
Can I return products in store that have been purchased via AfterPay online?
No, as AfterPay is currently an online-only service all returns must be handled by Chemist Warehouse online Customer Service Team.