What is CircleDNA payment method?
CircleDNA accepts all major Credit/Debit Cards.
Where does CircleDNA ship?
CircleDNA ships within countries provided during checkout.
How do I track my order?
Upon confirmation of your order, you can expect to receive your order within the next 5 business days upon confirmation of your order. Do note that deliveries outside of Hong Kong will have to pass through customs upon leaving Hong Kong and on entering your country, thus it is possible for delays which can add additional delays to the delivery time.
Can I cancel my order?
You have up to 30 calendar days to cancel your order and request a refund from the date you place your order.
What is your refund process?
For online purchases where payment is made by credit card/PayPal/Atome, refunds will be sent through the original payment method, within 14 business days of confirmation of the refund/cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.