Officecentre Coupons January 2025

Officecentre accepts VISA, Mastercard, AMEX, UnionPay and JCB.

Officecentre ships within the NZ.

It often depends on what time of the day you order, where you live, and whether it is a courier pack or a truck delivery. It can be overnight to normally 3-5 working days depending on the circumstances. They will always communicate with you keeping you fully informed.

Large delivery items

Most of their large-sized orders will be sent directly from their suppliers. Delivery times for large items will depend on stock level and dispatch times at the supplier. If there is a stock issue their customer service will immediately contact you with expected delivery times, and any alternatives they can offer, and if you do not wish to wait will arrange an immediate refund. In most cases, there is no problem and you will receive an email notification when your order has been processed and a call from their team will follow to confirm delivery. Bookings for delivery times are usually available within 3 working days from when their team calls you.

Small delivery items

Delivery times for small items are dependent on stock availability in the store at the time of your order. Generally, if it's on their website it is available. If for any reason they do not have it in stock you will be immediately contacted with an expected delivery time. If you do not wish to wait an immediate refund will take place upon your instruction. In most instances, the item will be in stock and their team will dispatch the item out to you on the next available courier. You will receive a notification when your order has been processed and you will also receive an email when your order is dispatched via CourierPost to advise you that the item is on its way.

Depends on the value of your purchase, product/s, and your location. The freight cost will be provided on the product page of their website. The smallest charge is $3.50 and there is a small additional surcharge for rural delivery.

If they receive small item orders by 11:00 am they often courier it the same day. It can depend on their customer service workload so if it is urgent please let them know and they will see if they can bump you up the queue.

They deliver during business hours. With large items such as appliances, the freight company will generally call to confirm the time. Any concerns please contact them.

Yes, someone can accept your delivery if you are unable to do so but please notify them. So everything runs smoothly.

Provided the item is unopened and in mint condition, they’ll replace the item or provide a full refund. To receive your replacement or refund you must return the original item to Officecentre. You will be provided with a no-cost return-addressed courier satchel (or similar) and process your refund or replacement within 2–3 days of receiving your item.

If your item was damaged between leaving the Officecentre warehouse and arriving at your delivery address, you will receive a full refund or replacement. Courier Post will collect the damaged parcel from your address, along with the original packaging, and once the damage has been verified your return will be processed. This process can take up to one week. Please note that for your claim to be accepted you must retain the original packaging for your item(s), and the original packaging material used to deliver your order e.g. the courier satchel or delivery box.