Do busy areas mean that every restaurant in the city will have an additional fee?
Absolutely not. The extra fee will only appear when Uber Eats is busy in certain areas and will go away when the amount of orders balances with the number of delivery partners.
How long will this fee last?
Fees for busy areas are changing so they may come and go depending on the availability of delivery partners in a specific area and demand for Uber Eats in that same area.
What if I have food allergies or want to change the order?
Don’t worry, at UberEATS, you’ll be able to add special instructions to let restaurants know about any changes you may need.
What if I have a problem with my order?
Once you’ve placed an order, just contact UberEATS support team from within the app and they’ll take care of your issue.
Do I need to tip my delivery partner?
Tips aren’t expected or required. You can rate your experience each time you order, just like you rate an Uber ride.