When does my gift card expire?
Gift cards bought as a gift are valid for 12 months from the date that they have been issued to the customer. Gift cards issued as an online credit from Alice McCALL do not expire.
Can I use a store-issued gift card online?
Unfortunately, Gift Cards or Store Credits issued or purchased in-store or unable to be redeemed online. Please call them on +61 2 9662 6068 or email them at [email protected]
if you would like to use a gift card that was issued or purchased from their online store in one of our Boutiques.
What is a pre-order?
From time to time, they will offer products available for pre-order online. Pre-orders provide their customers with the opportunity to secure a product before the stock has arrived. The estimated delivery date for a pre-order product will be listed on the product page.
Are you able to provide exact measurements of products?
Unfortunately due to copyright restrictions, alice McCALL are unable to provide specific design information for their products. They do, however, include some key length measurements within their product pages to assist with finding your best size.