Do I get a free sample from Alive Skin and Hair with every order?
Yes! Try something new for FREE! Enjoy the freedom of selecting your own samples each time you order at Alive Skin + Hair. Choose your petite sized products at the cart. Please note that if your selected sample is not available, a substitution will be included at the time of packing.
How much is delivery to New Zealand?
International Delivery to New Zealand is charged at a flat rate fee of $19.95
How long will delivery take?
New Zealand orders can take up to 10 business days due to customs clearance. Please note the suggested delivery times are guidelines only and Alive Skin and Hair are not responsible for any unforseen delays in delivery by Australia Post. All products are packaged with care to ensure they arrive unharmed.
What is the Alive Skin and Hair returns policy?
Online shopping should be easy and convenient. Alive Skin + Hair’s Returns Policy applies to all purchases made online at aliveskinhair.com.au and does not exclude or replace your rights given under the Australian Consumer Law.
For change of mind or incorrect ordering of items, simply return the item to Alive Skin and Hair within 30 days. Alive Skin and Hair will then issue you with a store credit equivalent to the purchase price less our reasonable shipping costs. When returning the item/s please ensure that you, include proof of purchase, the item is returned in its original packaging and is in a saleable condition (unopened, unused and in the original pristine condition). This does not apply to items that are electrical, sale or clearance items.