What methods can be used for payment?
AOMEI accepts PayPal, Visa, MasterCard, Discover, American Express, JCB, and check cards or ATM cards connected with one of the major credit card companies listed above. They also accept Wire Transfer, iDEAL, SEPA, Giropay, Nordea.
When could I get the license code and is there an invoice?
Once your order is processed successfully, the download link, license code, and an electronic invoice of the software will be immediately sent to your email.
Why the price on the order page is higher than that of your store and how to avoid it rightly?
It’s due to the VAT (Value Added Tax). The list price on our store does not include VAT. VAT is a general consumption tax assessed on the value added to goods and services and is borne ultimately by the final consumer. If you have the privilege of VAT Exemption, please enter the VAT Exemption ID at the checkout.
Tips: There is a special procedure for US organizations to order without sales tax only if RegNow/MyCommerce (their e-commerce provider) receives proof of tax exemption prior to order placement. In other countries, such as in Europe, you can just enter your VAT number in the order form.
What’s your refund policy?
They have a 90-Day Unconditional Money-Back Guarantee. If you are not happy with the product you purchased during your first 90 days, they promise to refund your money. When you request a refund, our customer service representatives may inquire about the reason for your refund so they can improve their products and their customer experience.
What after-sales services are available?
They provide lifetime free technical support via email so far. If you have any problem with their products, they recommend you send them an email with your problem. Also, you are also welcomed to ask questions on AOMEI Twitter, Facebook, and Forum
Upgrade Policy: Minor updates are free. For the major upgrades, you only need to pay a small amount of upgrade fee to enjoy the full set of advantages of later new versions. If you have already purchased “Lifetime Free Upgrades” before, you can upgrade to the latest version without extra pay in the future.