What is the payment method?
Big Girls Don’t Cry Anymore accepts Credit Card, PayPal, and AfterPay.
Will my order be shipped straight away?
Majority of their items are in-store or in their warehouse all the time and therefore will be shipped within 24 hours (closed Sundays and Public holidays, please allow for extended delivery times). Unfortunately, they are not able to keep all items in stock all the time. If your item/s are not in stock they will contact you within 48 hours to discuss delivery times. Therefore you may be ordering items and paying for them before you get them.
How can I track my order?
When your items have been shipped, you will receive an email letting you know this has been dispatched and an SMS from AUSTRALIA Post on your delivery updates.
They can email you the tracking number for your parcel if you would like this option please let them know.
Can I return my Afterpay order?
Yes, their normal returns and exchanges policy applies to all Afterpay Orders. You have 14 days from the date you receive your order to return or exchange your item, providing it meets the terms of their policy.
What is the return, exchange, and refund policy?
Please Return anything unsuitable within 14 days for an exchange or refund. The garment must be returned in the same condition as purchased. Tags must also be attached. Please see washing instructions on the tag of the garment as no claims will be made if not followed.
If you purchase something online or over the phone, they are happy to exchange or refund the garments less the cost of postage, if items are returned within 14 days. The item must not have been worn or damaged.