What is the payment method?
BlankNYC accepts Visa, MasterCard, American Express, Discover, and PayPal.
Do you honor free shipping?
Free Ground Shipping on All Orders is valid exclusively at BlankNYC. Offer is valid for orders shipping within the continental United States (including Puerto Rico). Eligible customers must select ground shipping during checkout in order to receive complimentary shipping. Offer is good for the order’s “ship-to” address for domestic travel. If another shipping option or international shipping is chosen, additional charges will apply. No adjustments can be made on previous purchases. Offer is non-transferable and subject to change without notice. Offer valid exclusively at BlankNYC. No cash value. Void where prohibited by law.
How many days does it take to ship my item?
BlankNYC currently offer 3 shipping methods for Domestic orders: Ground Shipping, 2-Day Shipping, and Overnight Shipping. Ground Shipping takes an estimated 5 - 7 business days. 2-Day Shipping takes an estimated 2 business days. Overnight Shipping takes an estimated 1 business day. *Orders placed before 11:00 am PST will generally be shipped out on the same day. Please note that all shipping times are in business days. Weekends and Holidays are not considered business days; therefore, items will not be shipped during these days.
Note that there could be a delay in processing your order if they encounter any issues with the billing information provided.
What is your return policy?
BlankNYC will accept returns for items purchased on the BlankNYC store that are received back within 10 days from the delivery date for a refund and 30 days from the delivery date for store credit. Returns received back after 30 days from the delivery date will not be accepted. Please note that shipping charges are non-refundable.
No returns are allowed on Final Sale items.
How will my return be processed?
Once a return arrives at their warehouse, it will take them 10 to 14 days to receive, inspect, and process. You will be notified via email once your return has been completed.
Rejected returns will be sent back to the shipping address on your original order and BlankNYC is not responsible for any orders lost in transit.