What is Canadapetcare payment method?
Canadapetcare accepts VISA, Mastercard and American Express.
Do you ship Worldwide?
YES, Canadapetcare ship Worldwide.
What is your shipping charge?
Shipping is Free. Irrespective of the size of your order, they do not charge any shipping fee. They do offer tracked shipping though, which comes at a cost of $4.99!
How long does it take for an order to be shipped?
Most orders are shipped on the day they are received. If an order is placed on a holiday then it is shipped on the next business day. In case your order is not dispatched within 5 days you will be notified via email for the delay.
How long does it take for delivery?
Most orders are delivered within 7-10 business days. If an order is not delivered within 21 business days, they offer a full refund or reship as per their Moneyback Guarantee.
Can I return my order if I am not satisfied?
In accordance with their 100% customer satisfaction policy, you can return your order for a refund. Contact their customer service team via call or email within 7 days of receipt of your order for return authorization and their returns address. They accept returns of all unopened products.
Will I get a refund if I do not receive my order?
Yes, you will receive a full refund if you don’t receive your order within 21 business days.
P.S: If the address provided is wrong or incomplete, they will not be able to provide a refund.
Will I get a full refund on my returns?
Yes, you will receive a full refund on your returns. All refunds are processed to the same mode of payment from which the funds were received.