What is the payment method?
ChessSets.co.uk accepts all major Debit & Credit Cards as well as PayPal.
Where do you deliver?
ChessSets.co.uk delivers Worldwide.
What is your return policy?
For up to 30 days after your original purchase, you are welcome to change your mind and return the goods to them for a refund or exchange. Under these circumstances, you will be required to return the goods to them in the same condition they arrived in.
ChessSets.co.uk return address is:
R17 Enterprise Zone
Frome BA11 2FE
Are your chess sets really as good in real life as they seem in your product photographs?
Yes, their photos are clear representations of their products. Most customer comments they receive highlight how much better the products look in real life.
Do you really stock all the items I can see for sale on your website?
Yes, they are the biggest online chess retailer in the UK. ChessSets.co.uk large warehouse stocks all the sets you can see on the website so they do carry stock of all items.
What if I receive damaged/faulty items?
If your order arrives with you damaged or the items are faulty they will arrange to have your order collected and a replacement delivered as soon as possible. All orders, large and small are covered by this policy. Any damaged items must be reported immediately.