What is the payment method?
Coltorti Boutique accepts Visa, Mastercard, PayPal, American Express, and JCB.
Do you ship Internationally?
Coltorti Boutique delivers Worldwide.
What is your taxes & duties policy?
Please note that the product prices do not include taxes and duties for orders being shipped outside the EU. You may be presented with a separate invoice for these duties.
When will I get my refund?
You will be refunded via your original payment method. Processing times may vary depending on your credit card company. Orders placed with Paypal or AliPay will be refunded to the original account. Please note that refunds do not include shipping costs unless the item is faulty.
What is your return policy?
You have 14 days from receiving your order to request a return. Items must be returned to us in their original state, unused and unwashed, with all security tags and designer labels still attached. Returns that do not meet our policy will not be accepted and will be sent back. Once Coltorti Boutique receive your return request, they will send you a prepaid DHL shipping label and a link to schedule a pick-up whenever is more convenient for you.