What is the payment method?
Creality accepts all the major of Credit Card and PayPal.
Where do you deliver?
Creality delivers worldwide.
What is the shipping method?
Creality 3D cooperates with major international shipping companies like FedEx, DHL, Aramex, UPS, EMS, and China Post Air Mail etc.
What is Sales & Use Tax?
Sales & Use Tax (“Sales Tax”) will be charged by applicable states of the US to customers who purchase from them. Creality are required by law to collect Sales Tax in those states. You will see the Sales Tax applied to your order once you confirm your shipping details and proceed to checkout.
How is Sales & Use Tax calculated?
Sales Tax is calculated on the total merchandise value net of any discount. Total taxes may also include taxes charged on the delivery and shipping fees (if taxable in your state).
Sales Tax charged on your order will be displayed at the checkout stage.
Will Sales & Use Tax be refundable?
In case of returns and/or refunds, the appropriate Sales Tax will also be refunded to your original method of payment.
How do I track the delivery of my order?
You will receive an email with timely tracking details.
Please check your spam folder for this email in case you haven’t received it.
However, if technology fails them, please email them on [email protected] and they will send you your tracking details.