What is Energy Dots payment method?
Energy Dots accepts VISA, Mastercard, American Express, Maestro and PayPal.
Do you ship Worldwide?
Unfortunately, Energy Dots does not ship Worldwide. Energy Dots ship only on some selected countries provide in checkout list.
What is Energy Dots return policy?
Their policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange. If an item is returned more than 90 days after delivery, they may be able to grant a partial refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, they require a receipt or proof of purchase.
Will I be able to get a refund?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Can I exchange my products?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at firstname.lastname@example.org and send your item to Unit 8, Rodgers Industrial Estate, Yalberton, TQ47PJ, United Kingdom.