What should I attach with the package I send back?
Remember to include a note in your returned package indicating the following details:
Your order number;
The returned item model;
Original tracking number;
Your return address and telephone number.
What are Europelilliput‘s Refund Policies?
Please allow 3 business days from when they receive your return to process your refund. You will be notified by email once your return is processed. Europelilliput reserves the right to refuse return, refund and/or charge a restocking fee for any product that doesn’t abide by the above mentioned requirements.
What is Europelilliput‘s shipping policy?
Europelilliput provide worldwide free delivery shipping service. Europelilliput have own warehouses in the US, the UK and Germany. All the products will be shipped to their local warehouse at first, so the customers from the US, UK, EU don’t need to pay for some additional costs.
Do Europelilliput support DDP?
Europelilliput also support DDP (Delivered Duty Paid) shipment for below European countries. All the packages will be delivered in Netherlands at first. After completing customs clearance by their express agent, all the package will be delivered to buyers via mainstream European courier companies or postal service.
