What payment methods do you accept?
Gerard Cosmetics accepts Visa, Mastercard, Amex, Discover Card, JCB, Diners Club, and PayPal.
Do you shipping Internationally?
Yes. Gerard Cosmetics ships Internationally.
When will my order process?
Please note that it takes 2-4 business days for orders to be processed. This processing time does not apply during peak seasons including promotions, sales and holidays. Please allow additional time for processing, shipping, and delivery of your order and be aware of any delays due to customs and the postal service that may delay delivery times.
What are the delivery times?
Estimated Shipping Times for domestic orders is 7-10 business days after your tracking number has been received.
What is your return policy?
If for whatever reason, you are not thrilled with your order, all of their products come with the 30-day unconditional money-back guarantee. You can return them for a full refund of the purchase price within 30 days of receiving them. All you have to do is contact customer service. Gerard Cosmetics will send you back a return authorization number (RMA) and instructions to return your order. Please wait for the return instructions and RMA as items returned without a return authorization will not be refunded.
Shipping charges are not refundable.
Once the items are received, your refund will be processed within 3 to 5 business days.
*Please note that it is the customer’s responsibility to pay to send the items back.