What is MakeUp Eraser payment method?
MakeUp Eraser accepts VISA, Mastercard, American Express, Diners Club and PayPal.
Do you ship Worldwide?
Yes, MakeUp Eraser ship Worldwide.
How long will it take to get my product?
Standard US shipping is 3-5 business days.
Can I hand wash my MakeUp Eraser?
You definitely can! You can use any detergent or antibacterial dish soap. However, machine washing is much easier and will give you the best results.
How do I clean my MakeUp Eraser?
Machine wash with hot water approx. 1-2x a week with any load of laundry. TIP: wash with your towel load. This will cause more friction in your machine so your MUE comes out looking brand new.
Can I return my MakeUp Eraser product if I am unhappy with it?
Sure! They offer a 100% money-back guarantee within 30 days of purchase.
How do I return my product?
Please contact them at 1.800.575.9451 or [email protected]
and they will help you. They do not cover return costs.
Will I be able to get a refund?
Once they receive your return, they will gladly exchange your item(s) or return your money. Refunds may be settled using the same payment method used to pay for the original purchase. All refunds and exchanges are done on the 1st and the 15th of each month with no exceptions.
What if my product is damaged, defective or undelivered?
If the product is damaged or defective, you are responsible to contact them within ten (10) business days from the purchase date. They will issue a call tag for the product and gladly send a replacement. Please do not discard any product and/or packaging from the shipment until instructed by customer service in writing. They will inspect the undesirable product upon receipt.