What should I do with my discount code?
Simply add any applicable items to your basket and enter the discount into the discount code box to get a discount code. The discount code box can be found in your basket.
Can Missguided assist me with a discount code that isn’t working?
There may be a minimum spend requirement, specific goods may be excluded, or the discount may not be usable when combined with other offers or discounts.
What is the payment method
Missguided accepts Mastercard and VISA Credit Cards, Maestro, Delta, Solo or Electron Debit Cards, American Express, PayPal.
Where do you deliver?
Missguided delivers worldwide.
In my package, there was no delivery note or label.
Missguided don’t include delivery notes in Missguided‘s packages any longer. Using your order number, email address, or postcode, you can easily book your return online. Your order number can be found in your order confirmation email or your Account.
Can I cancel or amend my order?
Missguided can attempt to cancel your order within 15 minutes of placing. After this time they can’t cancel before delivery, but you can return unworn items within 14 days of receiving your order. Missguided is quick at processing orders so any changes must be made before you click ‘Pay Securely’. After this point, you won’t be able to make any changes to the items or quantities in your order.
What is the procedure for creating a new account?
You can place orders without having to fill in your information every time you shop if you create an account. You can either create an account or begin shopping right away and set up your account later.
What if I receive an incorrect order?
If you receive an incorrect order, please contact them immediately to take further action.
How do I change my account information?
Your personal information, password, and address book can all be updated. Simply log in and select ‘edit your details’ or ‘edit addresses’ from the drop-down menu.
I have forgotten my password?
Have you forgotten your password? There is no need to be concerned. You can change your password, and Missguided will send you an email with instructions. Go to My Account and select ‘edit your details if you can sign in to your account. Check the box that says “Change Password.” A drop-down menu will appear, prompting you to enter your old password and then choose a new one before pressing the ‘save’ button. Your password has been changed.