What is the payment method?
My Sensual Secrets accepts VISA, Mastercard, Discover Card and PayPal.
Where does My Sensual Secrets ship?
My Sensual Secrets ships worldwide.
When will I receive my tracking orders?
You will receive a tracking number once the order is shipped.
What is the exchange policy?
My Sensual Secrets only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at [email protected]
and send your item to 100 Walnut St Champlain New York US 12919.
What is the refund policy?
Once your return is received and inspected, My Sensual Secrets will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
What is your return policy?
Depending on your order and the nature of the products unopened, untouched products can usually be returned for a credit or exchange within 30 days of shipment.