What is the payment method?
Nine West accept payments through all major Credit/Debit Cards and PayPal.
Where does Nine West ship?
Nine West ships within the Australias and New Zealand.
Will you be restocking a product?
Almost all Nine West‘s styles are a limited run “one-time” production for the month of their release only and not restocked.
How can I update my Nine West‘s online account details?
Use the “My Account” links to update your email address, payment information and delivery addresses.
How do I find out about upcoming promotions?
Please subscribe to their email updates to be the first to know about promotions, VIP events and new store openings.
What can I do if my Gift Card has expired?
Gift Cards are valid for a term of 3 years from the date of purchase. Any unused balance remaining on a Gift Card upon expiry shall be forfeited and will not be refunded or credited to you.
How do I check the balance of my Gift Card?
You can check the balance of an existing gift card by visiting their gift card page, scrolling to the end of the page and entering your Gift Card number and PIN.
I’ve lost my store receipt - Can I get a copy?
To protect their customers privacy their receipts are not stored with contact details. Therefore, they are unable to retrieve store receipts from their records.