OPSM Coupons April 2024

OPSM accepts all major Debit/Credit Cards.

OPSM ships within Australia & New Zealand.

Collect in-store is now available and free at your preferred store. Alternatively, Shipping is FREE for sunglasses, frames, contact lenses, and accessories in Australia & New Zealand. Free delivery online offer is subject to change at any time without prior notice. This offer is only available online and is valid for Standard Delivery within Australia & New Zealand.

Delivery times can be found under the ‘add to cart’ button on the product detail page.

Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package.

If the item(s) you are returning are defective, you may have additional statutory rights under the Australian Consumer Law and other laws including the Australian Consumer Law and the Consumer Guarantee Act (New Zealand). Please contact the OPSM Customer Care Centre to report the defect and they will guide you through the returns process.

OPSM’s Change of Mind Returns Policy is offered in addition to other rights and remedies you have under the local consumer law. They are confident that you will love the frames you select at the time of purchase. However, if you find you would prefer a different pair, you have 30 calendar days from the first date of purchase to come in and exchange your order in-store. For prescription orders placed but not yet delivered or collected, any payments (full or partial) are non-refundable under their Change of Mind Policy. You will be entitled to an exchange, or an OPSM Gift card to the equivalent value of payments made. For exchanges where the new pair is at a higher price point, you will be required to pay the difference. For exchanges of a lower price point, the difference will be issued as an OPSM gift card.

Note, that your product is only eligible for exchange once under their Change of Mind Policy.

OPSM’s Change of Mind Policy does not apply to the following products: engraved and or customised products, EPP policies, accessories, or special sales items.

For change of mind returns for in-store purchases at OPSM, you must present to an OPSM store within 30 calendar days in the country of purchase and they will offer you an exchange for a new product.

To be eligible to exchange your purchase under their 30-Day Change of Mind policy, you will need proof of purchase (Store Receipt or Tax Invoice issued by an OPSM store) and the product and case must be in the original “as new” condition.

For exchanges where the new product is a lower price point, the remaining balance will be issued as an OPSM gift card available to be redeemed in any OPSM store within the same country for 3 years from the date of issue. Read the full Gift Card Terms and Conditions.

For purchases tendered via Afterpay, where the exchange for a new product is a lower price point the difference of the original price paid will be issued as an OPSM Gift Card and you will be responsible to pay out any outstanding instalments via Afterpay.

For exchanges where the new pair is at a higher price, you will be required to pay the difference with an accepted payment method at the time of exchange. Afterpay terms and conditions may apply.
For prescription orders where you wish to return or cancel under the Change of Mind policy, please note that the value of any full or partial payments is non-refundable under their Change of Mind Policy.

They cannot accept Change of Mind exchanges on engraved and or customised products. Their Change of Mind policy does not apply if you have broken or damaged the product in any way and is not in an “as new” saleable condition.

Only in circumstances where your sunglasses or frame-only product is in saleable condition, meaning the product is unused, unworn, in original sealed packaging, with the original case and with the original price tags attached, their team members will assess the item to determine if the product meets the above criteria to be eligible for a Change of Mind refund.

For purchases made with a gift card payment type and then returned under this Policy, a new gift card will be loaded to the value of the product and issued to you at the time of exchange